Johnstown, Pennsylvania June 15, 2010 — The Holiday Inn -Downtown Johnstown was recently recognized as Most Improved Overall Customer Service and Product Satisfaction Score 2009/2010 in the Holiday Inn Brand for the Western Pennsylvania Region. The region includes over 40 hotels. The award was presented at the annual Intercontinental Hotels Group Holiday Inn Brand Performance Town Hall meeting in Monroeville in May.
As a leader in the hospitality industry for over forty years, Crown American Hotels is proud to continue the dedication and commitment to Johnstown established by the Pasquerilla family. Headquarted in Pasquerilla Plaza, Crown American Hotels manages the Holiday Inn Downtown Johnstown and the Holiday Inn Express Johsntown; both of which are franchised through agreements with Intercontinental Hotels. Crown American Hotels also manages the Frank J. Pasquerilla Conference Center in downtown Johnstown.